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Chan khihort D avatar image
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Chan khihort D asked Matthew Gillespie commented

Error on web: Can not load 3D object run on web(FlexSim Webserver 17.1.3 )

(index):261 [Deprecation] Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help, check https://xhr.spec.whatwg.org/. imageExists @ (index):261 success @ (index):286 j @ jquery.min.js:2 fireWith @ jquery.min.js:2 x @ jquery.min.js:4 (anonymous) @ jquery.min.js:4 XMLHttpRequest.send (async) send @ jquery.min.js:4 ajax @ jquery.min.js:4 startPressed @ (index):269 onclick @ VM650 :817 jqxlayout.js:7 Uncaught TypeError: Cannot set property 'selected' of undefined at h (http://127.0.0.1/flexsimweb/jquery/jQWidgets/jqxlayout.js:7:18002) at b.(anonymous function)._createWidget (http://127.0.0.1/flexsimweb/jquery/jQWidgets/jqxlayout.js:7:19706) at b.(anonymous function)._createLayout (http://127.0.0.1/flexsimweb/jquery/jQWidgets/jqxlayout.js:7:17365) at b.(anonymous function)._createLayout (http://127.0.0.1/flexsimweb/jquery/jQWidgets/jqxlayout.js:7:17336) at b.(anonymous function)._createLayout (http://127.0.0.1/flexsimweb/jquery/jQWidgets/jqxlayout.js:7:17336) at b.(anonymous function)._createLayout (http://127.0.0.1/flexsimweb/jquery/jQWidgets/jqxlayout.js:7:17336) at b.(anonymous function).render (http://127.0.0.1/flexsimweb/jquery/jQWidgets/jqxlayout.js:7:2024) at b.(anonymous function).createInstance (http://127.0.0.1/flexsimweb/jquery/jQWidgets/jqxlayout.js:7:694) at Object.a.jqx.applyWidget (http://127.0.0.1/flexsimweb/jquery/jQWidgets/jqxcore.js:7:51343) at HTMLDivElement.<anonymous> (http://127.0.0.1/flexsimweb/jquery/jQWidgets/jqxcore.js:7:55564) h @ jqxlayout.js:7 _createWidget @ jqxlayout.js:7 _createLayout @ jqxlayout.js:7 _createLayout @ jqxlayout.js:7 _createLayout @ jqxlayout.js:7 _createLayout @ jqxlayout.js:7 render @ jqxlayout.js:7 createInstance @ jqxlayout.js:7 a.jqx.applyWidget @ jqxcore.js:7 (anonymous) @ jqxcore.js:7 each @ jquery.min.js:2 each @ jquery.min.js:2 a.fn.(anonymous function) @ jqxcore.js:7 (anonymous) @ webserver.dll?queryinstance=6527-testeweb&instancenum=1&defaultpage&dashboardstats=1:55 j @ jquery.min.js:2 fireWith @ jquery.min.js:2 ready @ jquery.min.js:2 I @ jquery.min.js:2 server.js:784 websocket_connected

FlexSim 17.2.2
flexsim ans flexsim webserver
flexsim.png (248.4 KiB)
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Jacob Gillespie avatar image Jacob Gillespie ♦ commented ·

@Chan khihort D It looks like you download the test file from this question. I want to make sure that you didn't download modified.zip and replace your index.html file. The index.html file in modified.zip is an older one than the one that comes with FlexSim Webserver 17.1.3.

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Chan khihort D avatar image Chan khihort D Jacob Gillespie ♦ commented ·

@Jacob Gillespie

I did not replace modified.zip. I just download the orginal program from flexsim website and installed.But it still has the problem like above image. I attach model and my web server configuration.
flexsim-web-server.rar

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6527-testeweb.fsm (15.7 KiB)
flexsim-web-server.rar (6.8 MiB)
Jacob Gillespie avatar image Jacob Gillespie ♦ Chan khihort D commented ·
@Chan khihort D

I can't open your flexsim-web-server.rar file. It seems it was corrupted.

I don't have any problems running the model you have attached.

Have you tested other browsers besides chrome? Try Firefox to see if it works any differently.

Which version of chrome are you using? You can find that by going to Help > About Google Chrome.

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jing.c avatar image jing.c commented ·

My friend had met the same problem like this with another model which created by himself.

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qq图片20171014093641.jpg (264.7 KiB)
Ben Wilson avatar image Ben Wilson ♦♦ jing.c commented ·

@jing.chen, @Chan khihort D,

Is it possible to share your model that is showing the problem?

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Chan khihort D avatar image Chan khihort D Ben Wilson ♦♦ commented ·

flexsim-web-server.zip@Jacob Gillespie

I attach model and my web server configuration.
Thank in advanced for your help.

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6527-testeweb.fsm (15.7 KiB)
flexsim-web-server.zip (14.2 MiB)
Jacob Gillespie avatar image Jacob Gillespie ♦ commented ·

@Chan khihort D

I looked through the files you sent and the only difference I can find is in the flexsim webserver configuration.txt file although I don't think it is the cause of the problem.

Here is my FlexSim Web Server directory: flexsim-web-server.zip

Another thing that could make a difference is to open the instance in it's own tab. Click this button in the top right after opening the instance:

Once it opens in it's own tab, (if it still doesn't work) try doing a hard refresh by pressing Ctrl + Shift + R.

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flexsim-web-server.zip (7.6 MiB)
newtab.png (731 B)
Ayman Labib avatar image Ayman Labib Jacob Gillespie ♦ commented ·

Hi, @Jacob Gillespiedid anyone find a solution to this issue. I am experiencing the same exact. I am running 17.2 and installed the webserver after downloading it from the site. I see 2 people in different posts have described this problem. I have tried a number of models. Nothing works. I tried in Chrome (Version 61.0.3163.100 (Official Build) (64-bit)) and in IE 11.0.9600.. same issue

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Jacob Gillespie avatar image Jacob Gillespie ♦ Ayman Labib commented ·

@Ayman Labib No we haven't found a solution. The problem is I haven't been able to replicate this issue on any of our machines. Did you try the above suggestion of opening the instance in it's own tab?

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Jacob Gillespie avatar image
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Jacob Gillespie answered Matthew Gillespie commented

I have confirmed that this issue is caused by the model limit window that pops up when running FlexSim unlicensed. When this window is visible, it messes up the HTML that is sent to the WebServer. This affects both the old and new WebServer.

This issue should be fixed in the next bugfix: 17.2.4 and 17.0.11

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Brian avatar image Brian commented ·

Any idea when 17.2.4 will be released?

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Matthew Gillespie avatar image Matthew Gillespie ♦♦ Brian commented ·

I believe we'll be releasing them next week.

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