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Tee Hiett avatar image
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Tee Hiett asked Tee Hiett commented

Make the clerk stay on her side of the registration desk (2019)

sampleclinicmodel-modifiedth.fsm In the modified version of the simple clinic model for 2019, I have made a few minor changes as identified in the documentation. While I was trying to have the clerk step up to the registration desk to register a patient, I encountered the problem shown in the attached model; where the clerk walks around the registration desk to register the patient. I cannot figure out what I'm doing wrong.

Any suggestions appreciated.

Tee

FlexSim 19.1.0
healthcarestaff2019 update 1
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1 Answer

Matthew Gillespie avatar image
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Matthew Gillespie answered Tee Hiett commented

It will look better if you remove the registration desk from A*. Since the desk is connected to the A* navigator it’s blocking out the whole square taken up by the desk. So when you tell the clerk to walk to a point inside the desk’s square the A* navigator won’t let them and makes them walk around the square to the closest point.

This is something we hope to improve for 19.2.

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Tee Hiett avatar image Tee Hiett commented ·

Works like a charm! I hadn't even thought of removing objects from the A*navigator.

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