question

Jake J avatar image
0 Likes"
Jake J asked Jake J commented

Flexsim Crashes During Screenshare

I have problems sharing my screen with remote software (e.g. Zoom, Microsoft Teams). The flexsim window will typically go blank if I try to manipulate the model after initiating the screenshare. Any settings tips?

FlexSim 19.2.2
screen share
5 |100000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.

1 Answer

Jordan Johnson avatar image
4 Likes"
Jordan Johnson answered Jake J commented

We use Zoom for many of our web meetings, and we haven't seen this problem. Try updating your graphics driver. If you have an Nvidia card, it looks like the latest version is version 445.75. Also, what are your computer's specs, and do they meet the minimums (listed here) for FlexSim?

· 10
5 |100000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.

Jake J avatar image Jake J commented ·

Thanks for the reply. Yes my laptop meets the minimum requirements and the driver is up-to-date.

0 Likes 0 ·
Jordan Johnson avatar image Jordan Johnson ♦♦ Jake J commented ·

Can you share the specs? If you open FlexSim, the top-right corner of the start page has graphics information; can you share a screenshot of that corner?

0 Likes 0 ·
Jake J avatar image Jake J Jordan Johnson ♦♦ commented ·

I was wrong about my driver being up-to-date. I updated it and it seems to have resolved the issue. Thanks!

1 Like 1 ·
Show more comments