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Jon Abbott avatar image
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Jon Abbott suggested Jon Abbott commented

Experimenter results sometimes do not display correctly in FlexSim 2017 (17.0.0)

In testing FlexSim 2017 with our models, I noticed that it has the same issue as FlexSim 16.0.2 (and earlier versions) where experimenter performance measure results sometimes aren't displayed. This bug was fixed in FlexSim 16.0.3 (the release notes on 8/2/2016 said "Fixed a bug with the experimenter displaying blank results due to invalid data."), but it seems to have regressed in version 2017 (17.0.0). Viewing raw data still works (as was the case in 16.0.2) but no other view modes (such as Replications Plot, Frequency Histogram, etc.) work. This significantly affects the usability of the software. I am unable to share the specific model I encountered this problem with, but perhaps one of the test models that was used to fix the Experimenter results display bug in 16.0.3 can be reused and tested against 17.0.0. Please let me know if you need any additional information.

experimenterbugflexsim 201717.0.0regression
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Matt Long avatar image Matt Long commented ·

If you can send us your model we'll take a look. You can email it to [email protected]

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Jon Abbott avatar image Jon Abbott Matt Long commented ·

@Matt Long - as I mentioned in my post, I unfortunately cannot send any models... if there were any models used to diagnose and fix this problem in 16.0.3, perhaps those could be used to diagnose the issue in 17.0.0? If not, I could attempt to simplify one of the models I'm testing with so that it would be sharable... please let me know if you would prefer that. Thanks!

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Matt Long avatar image Matt Long Jon Abbott commented ·

We'll scour all our old repositories and cases and see if we can find a model that replicates the issue. If we can we'll get it fixed.

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