question

Joe S2 avatar image
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Joe S2 asked Joe S2 commented

ex: drawstart default error

Good Morning,


I'm getting a strange error when I attempt to select a node on my MAIN tree:

exception: double treewin__drawstart__(HWND hWnd, TreeNode *thetree, double startx, double starty, TreeWin * t)

ex: drawstart default


I have no idea where to begin looking to resolve this error. Any assistance on this matter would be greatly appreciated.

Thank you

exception errorflexsim crashingflexsim error
5 |100000 characters needed characters left characters exceeded

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Ben Wilson answered Joe S2 commented

Hi @Joe S2 ,

Please start with the suggestions in these articles:

Graphics Compatibility - Common Problems and Solutions - FlexSim Community

FlexSim installation or startup error - FlexSim Community

From the graphics article, first try #3 update your graphics driver. There is a good chance this may clear up your issue.

Let us know the results after trying that and, if necessary, the other suggestions.

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5 |100000 characters needed characters left characters exceeded

Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.

reinstalling FlexSim (number 6 on FlexSim installation or Startup error) resolved the issue.

Thank you

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