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Pinakin K avatar image
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Pinakin K asked Pinakin K commented

Exception error When i open process flow window in a new model

Hi,

This error is occuring every time i open a new flexsim model and then try to open the process flow window.

This happens with all the versions, 18 to 21.2.

Is this an graphic issue or a bug?
1632257266495.png

FlexSim 21.2.1
exception error
1632257266495.png (388.7 KiB)
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Ben Wilson avatar image
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Ben Wilson answered Pinakin K commented

Hi @Pinakin K ,

If this was a problem with the software, from version 18.0 until now, we'd have a very unhappy userbase :).

Most likely there is a graphics issue on your computer. Please work through the suggestions in this article Graphics Compatibility - Common Problems and Solutions. I suggest to start with updating your graphics driver. If that doesn't solve the problem, try the other suggestions as well.

Let us know the results.

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Pinakin K avatar image Pinakin K commented ·
i thought so.. Thanks!
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