Hello.
A customer who has the FlexSim license has a problem opening FlexSim.
The problem presented is that FlexSim is shown empty, like the image I attached.
The client went to his IT department to provide the corresponding administrator permissions, logging in the IT person.
He opened FlexSim and everything worked fine, but there was another problem where he tried to open a FlexSim model built by the client, but the computer did not show any saved models, as if the FlexSim files had disappeared.
There are two problems, one with the permissions by IT that does not detect the models created in FlexSim that are saved on the computer. The second problem is that with the account of the company user FlexSim shows blank.
I tried to uninstall FlexSim and install again, but these problems persisted, the user's permissions were readjusted to be able to open FlexSim but the problem persists. Video card drivers were updated, but there was no solution. Tried View > Open Default Workspace didn't work either.
What other solutions can we apply? @Phil BoBo 
