question

Sebastián Cañas avatar image
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Sebastián Cañas asked Sebastián Cañas commented

Clerk Moving Around

Hello all,

In this model, as the Staff performs two tasks it starts to move from the position behind the desk. If I disable the source in "Calls" and it performs only one task, it doesn't happen.

What is the reason why this happens? How could I solve it?

Clerk_Moving.fsm

Thank you,

FlexSim 22.0.1
healthcarestaff
clerk-moving.fsm (66.9 KiB)
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1 Answer

Matthew Gillespie avatar image
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Matthew Gillespie answered Sebastián Cañas commented

The Call flow is preempting the clerk when she's in the middle of registering a patient. When the preempting call ends the clerk tries to walk back to where she was before being preempted.

To keep here from moving too much you can have the clerk walk to the registration desk when she is registering a patient. This way when the preempting call ends she'll walk back to the desk instead of trying to walk back to the same spot on the floor.

ClerkToDesk.fsm


clerktodesk.fsm (68.4 KiB)
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Sebastián Cañas avatar image Sebastián Cañas commented ·
Thank you!
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