We had to fail our HYPER-V server over to its replication partner after a hardware failure.
Now our license server will not work
I called 2 weeks ago and someone was supposed to get back to me. Still waiting
Hi @Jason M5 ,
I'm sorry that your call was not returned. Please call back at your earliest convenience.
In the mean time, broken licenses are usually fixed fairly easily by going through the repair process.
In rare circumstances, your activated license can become "broken" (explainer here). This means that, even though the license is still activated on your server, it is no longer able to serve seats to client PCs. This can happen if your server hardware or operating system changes significantly. Here are steps to repair your license, depending on whether or not your license server can connect to the Internet:
If attempting a repair fails, please call again and we'll go through a force-return.
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