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James Riebau avatar image
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James Riebau asked James Riebau answered

I locked a floor and FlexSim crashes when I try to unlock it.

Good Afternoon,

I have a problem hopefully someone can help with. I locked a floor in my model because I was tired of accidentally selecting objects below what I was actually trying to select. Now I'm ready to make some changes to some things on the lower floor, and every time I click unlock FlexSim crashes completely.

I tried to delete the floor and add it back in, and now it shows unlocked, but I still cannot select any of the objects on that floor. I tried to lock and unlock in the model tree, but it doesn't work. I don't see where to unlock each individual object in the model tree.

Any ideas on how I can fix this?

And my model is 73MB so I can't attach it.


1679936368524.png
FlexSim 23.0.0
flexsim crashingfloorsunlock
1679936368524.png (7.9 KiB)
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5 |100000

Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.

Jacob W2 avatar image Jacob W2 ♦ commented ·

Hi @James Riebau,

It's hard to know how to help without looking at your model. To receive a more accurate solution, please post your model or a sample model that demonstrates your question.

Proprietary models can be posted as a private question visible only to FlexSim U.S. support staff. You can also contact your local FlexSim distributor for phone or email help.

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James Riebau avatar image James Riebau Jacob W2 ♦ commented ·

I got it. After I updated to the latest version I was able to lock and then unlock the floor again. I can now select the objects. Must have been a bug in 23.0.0, that's since been fixed.

Thanks

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James Riebau avatar image
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James Riebau answered

I got it. After I updated to the latest version I was able to lock and then unlock the floor again. I can now select the objects. Must have been a bug in 23.0.0, that's since been fixed.

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Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.

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Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.