Blank screen instead of model: How to solve this problem?

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MC Bunji asked Jun 15, '23 Julie Weller commented Jun 20, '23

Blank screen instead of model: How to solve this problem?

Hello, Flexsim Gurus!

I recently developed a model and everything was working just fine. earlier today, I wanted to view the model again. after loading the file, all I can see is a blank page.

All other models I have build before this one run just fine. I wonder why I can't view this model. I will appreciate guidance on how to get my model back on screen.

Attached is a picture of what I see when I load the model.

Thank you!

Software Version:

FlexSim 23.1.2

blank screen blank area

blank-model.png (51.9 KiB)

· 4

Jason Lightfoot ♦ commented · Jun 15, 2023 at 11:52 AM

Try re-opening the default workspace - if that fails, upload the model for us to take a look.

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MC Bunji Jason Lightfoot ♦ commented · Jun 15, 2023 at 12:17 PM

It worked, but the objects in the model are covered with grid lines.

Basic DC.fsm

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basic-dc.fsm (88.5 KiB)

MC Bunji MC Bunji commented · Jun 15, 2023 at 12:22 PM

below is a picture of the objects covered with gridlines

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grid-lines.png (154.8 KiB)

Julie Weller commented · Jun 20, 2023 at 04:31 PM

Hi @MC Bunji, was Joerg Vogel's answer helpful? If so, please click the "Accept" button at the bottom of their answer. Or if you still have questions, add a comment and we'll continue the conversation.

If we haven't heard back from you within 3 business days we'll auto-accept an answer, but you can always comment back to reopen your question.

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Answer 1 · 2023-06-15T13:29:38Z

Joerg Vogel answered Jun 15, '23

@MC Bunji , you grid height [z] is probably above your model object z location.

”Grid Z”

https://docs.flexsim.com/en/23.1/Reference/PropertiesPanels/WindowPanels/ViewSettings/ViewSettings.html

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