What is the cause of the patient getting stuck at the entrance door?

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shaghayegh asked Sep 28, '23 shaghayegh commented Sep 28, '23

What is the cause of the patient getting stuck at the entrance door?

Why does the patient get stuck in the triage or at the entrance door of the emergency room and does not follow the movement and flow of the process? Some patients have been admitted before these patients, and the patient flow works properly from 12:00 PM to 4:00 AM, but after 4:00 PM, it gets stuck in triage and does not go through the rest of the flow.The resuscitation patient gets stuck in the entrance door and does not enter the emergency room at all, what is the reason?

Thank you for helping me.

Software Version:

FlexSim 22.2.0

patient flow patient stuck emergency department

triage.png (383.3 KiB)

resusitation.png (245.4 KiB)

5 |100000

Attachments: Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.

Answer 1 · 2023-09-28T17:08:00Z

Matthew Gillespie answered Sep 28, '23 shaghayegh commented Sep 28, '23

It looks like the patients can't acquire a Resuscitation Room. I can't tell just from these images why that might be though. My guess is that earlier patients are not correctly releasing those rooms. If you look at those objects do they still have a non zero number for their Priority label?

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Attachments: Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.

shaghayegh commented · Sep 28, 2023 at 07:01 PM

Hi @Matthew Gillespie ... Because the volume of my model is large. I am attaching the model link. Please see it and tell me the problem or fix it. If there was another problem in the simulation, I would be grateful if you could share it with me. If there is a suggestion to improve the model, I will accept it. Thank you in advance for your help... I am waiting for your reply.

https://www.mediafire.com/file/cnvbrni2egztwbn/ED_Redesign_10.fsm/file

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