question

Yu-Hui Cheng avatar image
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Yu-Hui Cheng asked Ben Wilson edited

Trust Flags: BROKEN (After software / Windows Updates)

FlexSim shows that it is no longer licensed after updating Windows.

I checked my licenses by going to the License Activation Window (Help > License Activation), then going to the View Licenses tab and pressing the View Licenses button:

How did it happen that my trust flags are broken? How do I fix that?

FlexSim 16.0.1
licenselicensing serverbrokentrust flagswindows update
5 |100000

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1 Answer

Ben Wilson avatar image
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Ben Wilson answered Ben Wilson edited

How do licenses become "broken"?

There are various ways that your license status can become BROKEN. Some include:

  • hardware changes
  • operating system upgrades
  • dual booting multiple operating systems
  • restoring your system from a backup

How do I fix my broken licenses?

The steps you should take to repair your licenses differ based on your licensing situation. The following links will take you to the appropriate answers below:

If you have any questions or problems, please contact your local distributor directly, or submit a new private question to let us know the details.

REMEMBER, when posting licensing questions, be sure to select the option to make your question private. This will help keep your licensing information secure.

5 |100000

Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.