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laboratorio computacion avatar image
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laboratorio computacion asked Ben Wilson edited

How can I change license server?

We are in the process of changing and updating servers in our laboratories. We need urgent help to install the FlexSim license manager to another server.
Shows us this error message:
Operations error: 7288    The activation of the fulfillment is denied by the activation policy because fulfill count exceeded the available seat count. [Incident# 9793-80473]

Saludos
FlexSim 7.5.4
license serverchange server
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Ben Wilson avatar image
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Ben Wilson answered Ben Wilson edited

Hi @laboratorio computacion,

The 7288 error happens if your license is already activated somewhere. Your license should first be returned from your old license server before it can be activated on your new license server.

For your new license server, be sure to download the latest License Server tools and carefully follow the installation instructions included in the .zip.

If you need to discuss your license in more detail, please start a new question and be sure to mark it as private. License codes are confidential and should not be shared in public questions.

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