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Andrija Skalamera avatar image
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Andrija Skalamera asked Andrija Skalamera edited

I am trying to activate my licence

FlexSim 17.0.0
licence activation
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Steven Hamoen avatar image
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Steven Hamoen answered Ben Wilson commented

@Andrija Skalamera I removed your license because you should never post your license in a public question. Anybody can copy it and activate it!

But what is the problem with activating. Can you tell us what error message you get? What type of license is it (network standalone ) etc.. So please explain what is wrong

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Ben Wilson avatar image Ben Wilson ♦♦ commented ·

@Andrija Skalamera, if you need to post your license code, or otherwise share confidential information, be sure to mark your question as private.

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Ben Wilson avatar image Ben Wilson ♦♦ commented ·

@steven.hamoen, looking at this post's history, it appears there was originally an attached XML file, which you must have removed. That file was probably a manual activation request, and @Andrija Skalamera was posting it here for us to process, as specified in the License Server installation instructions, or elsewhere here in Answers.

The only problem with this request is that it wasn't posted as a private question.

Unfortunately I cannot resurrect the deleted XML file, so please @Andrija Skalamera, repost your XML activation request, but do so in a private question, which will keep your activation ID safely private.

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Steven Hamoen avatar image Steven Hamoen commented ·

@Ben Wilson. This was probably the case but it contained the complete license in clear text so I removed before somebody else could use it. If that was wrong I'm sorry but I felt it was better to let Andrija post again then let it be.

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Ben Wilson avatar image Ben Wilson ♦♦ Steven Hamoen commented ·

@steven.hamoen, I think better safe than sorry, and getting a publicly posted license code down as quickly as possible is the right thing to do.

Remember everyone, we love public questions. We love that everyone can help and learn from one another. However, some info should stay private! Only post license codes, activation/return/repair xml requests, and other sensitive information to private questions!

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Andrija Skalamera avatar image
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Andrija Skalamera answered Andrija Skalamera edited

Sorry for the mistake. :) I solved the problem. @steven.hamoen tnx for removeing the licence, it was accidentaly posted public.

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