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Joerg Goldberg avatar image
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Joerg Goldberg asked Ben Wilson commented

lmadmin service crashes on login - the second

Hi,

I currently have the same issue wich was posted by Kenan Aldemir on Jan. 25, 2018.

(https://answers.flexsim.com/questions/47668/lmadmin-service-crashes-on-login.html)

I installed the License server on a new Windows 10 machine, and when I reach the step to login the website willbecome unavailable and the lmadnin service stops.
EventViewer also shows a foult on module msvcr90.dll (VC++ 2008 Redistributable).

Tried a lot of things, including re-installation of the OS, no success.
Has anyone an idea of how to fix?

FlexSim HC 5.3.10
licence activationlmadminmsvcr90.dl
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Ben Wilson avatar image
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Ben Wilson answered Ben Wilson commented

Hi @Joerg Goldberg,

Sorry for the trouble you're encountering with lmadmin. As I'm sure you saw on the question you referenced, we never found a good solution for whatever Visual C++ Redistributable + lmadmin incompatibility was causing the error. The last word was that deploying a new server cleared up the problem. As you have tried reinstalling the OS already, perhaps the problem is something to do with your particular hardware/drivers.

Here are some other suggestions I've come up with that you might try:

  • Make sure your Windows installation is fully patched with all updates, bugfixes, patches, etc. available through Windows update.
  • After fully patching your Windows installation, try again with lmadmin.
  • If it still doesn't work, try uninstalling and reinstalling the latest Visual C++ 2008 Redistributable.
  • Try again with lmadmin.
  • If it still doesn't work, or if you have already done the above, you might try the latest version of lmadmin from Flexera. I have uploaded the installers and supporting documentation for the latest version, 11.16.4.1, here: https://www.flexsim.com/ftp/LicenseServer/FlexNetPublisher/

Hopefully one of the above will work for you. I listed the lmadmin update as the last option since we haven't tested it with FlexSim. I really don't expect any issues. Flexera is usually very conscious of backwards compatibility.

Comment back to let us know how things go.

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Ben Wilson avatar image Ben Wilson ♦♦ commented ·

Hi @Joerg Goldberg,

Did anything above help? If so, please Accept the Answer and let us know how you solved the problem.

If not, we can continue to brainstorm. Please comment back with your current status and anything new that you've tried.

Thanks!

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