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Arno Chan avatar image
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Arno Chan asked Joerg Vogel edited

A software installation error version2018

I have a question when I install the flexsim V2018.Please tell me why I am seeing this error message and tell me how I do it.

Thanks!

FlexSim 18.0.1
installationinstallation errorerror code 87flexsim software installation in new systems
2018error.png (128.3 KiB)
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1 Answer

Ben Wilson avatar image
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Ben Wilson answered

Hi @Arno Chan,

In FlexSim 2016 Update 1, we updated to use Microsoft's new API enhancements for Windows that correctly and securely load external libraries.

In order for these API enhancements to work, you need to install a critical Windows security update (KB2533623).

You can download it here: https://support.microsoft.com/en-us/kb/2533623

Once you install that update, FlexSim will correctly load and connect to the module dlls.

See also:

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