question

Xu Chunqi avatar image
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Xu Chunqi asked Matthew Gillespie edited

The model interface, tree, global table, dashboard and library are all disabled

The version is 7.0.

The model interface, tree directory, global table, dashboard and model library are all disabled.

With webserver, however, the browser has no problem navigating the model.

This has never happened before, since webserver was released.

So I suspect webserver is the cause.

I would appreciate it if you could help me.

FlexSim (other)
FlexSim (other - please specify)
user interface
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Phil BoBo avatar image
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Phil BoBo answered Phil BoBo commented

It looks like the positioning of your windows is messed up.

Have you tried the menu option View > Open Default Workspace?

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Xu Chunqi avatar image Xu Chunqi commented ·

The mennu is disabled, which is grey.

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Phil BoBo avatar image Phil BoBo ♦♦ Xu Chunqi commented ·

Does this happen when you simply open FlexSim or just on that model?

It sounds like you have a problem in your model if it does that to the views when you open the model.

If that's the case and you want help fixing the model, please upload the model so that we can debug it.

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Ben Wilson avatar image
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Ben Wilson answered Xu Chunqi commented

@Shiny Xu,

It appears that you have a graphics compatibility issue. Have you tried switching your graphics to compatibility mode? As shown in the screenshot below, check the Compatibility Mode box, then restart FlexSim:

If this fixes the problem, then you have confirmed a graphics incompatibility is the problem.

In this case, please explore the suggestions outlined in this linked graphics article. You will want to start with updating your graphics driver. The latest driver for your Quadro K600 is here, and is up to version 411.95, released Nov 15, 2018. It appears that your current driver version is 358.91 from Nov 10, 2015.

I suspect that upgrading to this latest driver, and configuring the Quadro-specific settings discussed in this linked graphics article will solve your problem.

Be sure to disable Compatibility Mode in testing various solutions. From the article:

Compatibility mode/Generic Context is not intended for long term use. Revert to this mode only if you must use a computer that doesn't meet FlexSim's system requirements.

Please let us know how it goes.


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Xu Chunqi avatar image Xu Chunqi commented ·

Thanks for your answer, I will try.

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