Hello,
I am using Flexsim 19.1.1 with the people module, A* and an elevator bank. When people are waiting for the lift in front of the elevator bank, they are all on the same position (they all overlap), so that we cannot see how many people are actually waiting for the lift. This is not convenient when presenting the model to clients and it also make the heatmap less accurate.
Could you please let me know how to avoid this ? I tried to activate the collision detection in the A* but it does not work
Thank you very much for your help,
Kind regards
Aurelien