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Steven Chen avatar image
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Steven Chen asked Phil BoBo answered

Video recorder crashing

Hello,

I have few models that crashed every time. Content of models are removed as private information.

On clicked "Record" button, model will be freezed or shut down.

I found a way that deleting the videorecorder node from explorer tree and recreate a recorder can avoid crash. But it is not a solution because crash keep occurred on models randomly.

video-recorder-glitch-v191.fsm

Hope you can confirm it whether a bug and fix it.

Thank you.

FlexSim 19.1.0
video recordercrash
video-recorder-glitch-v191.fsm (1.4 MiB)
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Phil BoBo answered

Open your model, execute the following script, and then re-save your model:

Model.find("Tools/VideoRecorder>variables/active").subnodes.clear();

It looks like somehow some temporary nodes from a previous recording were saved in your VideoRecorder object, and those nodes are causing it to crash. If you clear those nodes with the above script, then it works again.

I'll add a case to the dev list about this.

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