Hi @athira.my,
I see the the crane moves to a plate then stops, but I don't have any information about what pile you are trying to access, where your plate is going, etc. Please add more detail to your question so we can help you.
Hi @athira.my,
We haven't heard back from you. Were you able to solve your problem? If so, please add and accept an answer to let others know the solution. Or please respond to the previous comment so that we can continue to help you.
If we don't hear back from you in the next 3 business days, we'll assume you were able to solve your problem and we'll close this case. You can always comment back at any time to reopen.
Perhaps benjamin.w2's answer here helped you with this question already?
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