question

Akanksha R2 avatar image
0 Likes"
Akanksha R2 asked Jeanette F commented

People Stuck in waiting room

In follow up track, the follow-up patients are stuck in waiting room (Activity 100).

Please help again, @Matthew Gillespie SecondREV_autosave.fsm

FlexSim HC 5.3.10
patient stuck
· 1
5 |100000

Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.

Jeanette F avatar image Jeanette F ♦♦ commented ·

Hi @Akanksha R2, was Regan Blackett's answer helpful? If so, please click the "Accept" button at the bottom of their answer. Or if you still have questions, add a comment and we'll continue the conversation.

If we haven't heard back from you within 3 business days we'll auto-accept an answer, but you can always unaccept and comment back to reopen your question.

0 Likes 0 ·

1 Answer

Regan Blackett avatar image
0 Likes"
Regan Blackett answered

Running your model, the Followup Patients I see getting stuck in the Cornea waiting area are trying to do activity 140, which would have them escorted to a Glaucoma exam room. Since there's no connection between those areas in the Flowchart, the patients get stuck.  It could be that you meant to send patients to the Glaucoma waiting area in activity 130 instead of Cornea because there is a connection between Glaucoma waiting and Glaucoma exam.

To resolve you can either connect Cornea waiting to Glaucoma exam or send activity 130 patients to Glaucoma waiting.

5 |100000

Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.