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Tommy Heyser avatar image
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Tommy Heyser asked Ben Wilson commented

Providing customer access to model over internet via browser

We have a customer for whom we've developed a model and provided a written report/data set. They've asked for a way to run the model/experiments on an ongoing basis.

It'd be difficult for them to purchase a runtime license and install FlexSim on a single computer (big corporation).

Do people have any suggestion/example of how they've provided their customers access to the models over the internet?

I'm thinking a FlexSim webserver hosted on our network. We provide a secured access over the internet. We purchase/maintain the runtime license. Do the terms of the runtime license allow for such use?

FlexSim 20.0.3
webserverflexsim 20.0.3runtime license
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Ben Wilson avatar image Ben Wilson ♦♦ commented ·

Hi @tommy.h2, was tanner.p's answer helpful? If so, please click the red "Accept" button on their answer. Or if you still have questions, add a comment and we'll continue the conversation.

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tannerp avatar image
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tannerp answered tannerp commented

@tommy.h2,

The use of a webserver and a runtime license as you've suggested is the right solution in this situation. The purpose of a Runtime License is to run models and change parameters, but not build/create new models from scratch. I've sent this information to your Local Distributor. Feel free to reach out to them as well.

You can also review this article that breaks down the allowed uses for each license type for more detailed information about licenses. Hope this helps! Feel free to reach out with additional questions.

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Tommy Heyser avatar image Tommy Heyser commented ·

Is there a guideline for creating/optimising a model/dashboard for webserver? I see several posts related to running a model on a webserver, though most seems to be about what isn't working.

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tannerp avatar image tannerp Tommy Heyser commented ·

@tommy.h2,

I recommend reviewing the Webserver User Manual section. This covers high-level concepts related to using the Webserver. I don't have much experience in this realm, but I suggest thinking through what variables and control you'll need the client to have and configuring your model around those. Using dashboard elements gives them ways to change inputs and processing times easily.

If you have specific questions about what might work, we'd be happy to help answer those.

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