Experiment does not complete all replications

Question

question

Ignacio asked Nov 13 2020 at 2:28 PM Ben Wilson commented Nov 13 2020 at 3:38 PM

Experiment does not complete all replications

I am trying to run 30 replications. I have the system restore to original state after each replication. After 8 replication the other 22 stay red and no error messages.

I changed "Repeat Streams of replication" to 9, 10 and 11 to see if those were crashing, but they complete the run in interactive view without issues.

Software Version:

FlexSim 20.1.2

experimenter flexsim 20.1.2

experimenter-111320.jpg (45.4 KiB)

· 4

Ben Wilson ♦♦ commented · Nov 13 2020 at 3:03 PM

Hi @Ignacio,

It's hard to know how to help without looking at your model. To receive a more accurate solution, please post your model or a sample model that demonstrates your question.

Proprietary models can be posted as a private question visible only to FlexSim U.S. support staff. You can also contact your local FlexSim distributor directly for phone or email help.

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Jason Lightfoot ♦♦ commented · Nov 13 2020 at 3:09 PM

Check the steps in this post - as you're running 20.1 it shouldn't be the bug Jordan mentioned.

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Ben Wilson ♦♦ Jason Lightfoot ♦♦ commented · Nov 13 2020 at 3:18 PM

@jason.lightfoot, because Ignacio's indicated version 20.1.2 includes bugfixes only up through 20.0.6, it could still be that bug, which was fixed in 20.0.7 and 20.1.3.

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Jason Lightfoot ♦♦ Ben Wilson ♦♦ commented · Nov 13 2020 at 3:27 PM

Ah yes - my mistake - version timelines tripping me up again.

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Answer 1 · 2020-11-13T15:13:45Z

Ben Wilson answered Nov 13 2020 at 3:13 PM Ben Wilson commented Nov 13 2020 at 3:38 PM

Hi @Ignacio,

I see you've added some comments on another experimenter question. The answer there was to upgrade FlexSim past version 20.0.7 to solve for a bug.

The version you indicate on your question above, 20.1.2, includes bugfixes up through the LTS version 20.0.6, but not the 20.0.7 that Jordan indicated has the bugfix for the "restore original state" checkbox.

You can upgrade to 20.1.3 to include the 20.0.7 bugfixes, or downgrade to the 20.0.9 LTS version, or upgrade to the 20.2 branch (if your maintenance is current).

Let us know if the bugfix solves your issue.

· 2

Ignacio commented · Nov 13 2020 at 3:27 PM

How do we upgrade to the 20.1.3? I don't see an upgrade link.

I downloaded 20.2, but it required a license upgrade

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Ben Wilson ♦♦ Ignacio commented · Nov 13 2020 at 3:38 PM

@Ignacio, there is a section in our FlexSim Versions article that explains how to download previous versions. You'll need a license either in your FlexSim Account or shared with your FlexSim Account in order to see the More Versions button described in the article.

If you don't see the More Versions button, get with the license owner to either have them share their license with your account, or they can download the 20.1.3 installer themselves to transfer to you.

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