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Our AnswerHub community currently has a bug that prevents you from attaching your model or other files to your questions. AnswerHub is aware of this issue and they are working on a fix. Until we receive their patch, you can upload your models and other files to FlexSim's file share site. Include the file name in your question so that we know which upload to reference.

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Zoe W avatar image
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Zoe W asked Wang Yang commented

Error in startup

I had a problem after startup FlexSim 2019. The program shut down right after starting up without any error message.

i have referred to the installation problems article or the graphics problems article, and updated .NET installation and Microsoft Visual C++ Redistributable accordingly.

The prefs.t file really started the Flexsim successfully without the startup page, but when reading user manual, the Flexsim crashed again.

so what can i do for the problem.

Many thanks for your advice.

FlexSim 19.0.0
flexsim 19.0.0error message
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Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.

Please contact our Chinese partner, BJCSN. They can provide you with direct assistance.

为了更好更快速的解决您的问题,可以联系我们当地中国区合作伙伴 (北京创时能),他们会为您提供专业的FlexSim技术答疑.

contact information / 联系方式:
[email protected] / [email protected]
QQ: 1093796825
@CSN

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Zoe W avatar image
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Zoe W answered Wang Yang commented

i have fixed the problem through updating the OpenSSL DLLs, thanks

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Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.

If you have any questions about using Flexsim software in the future, please contact us. In addition, we also recommend that you learn to use the latest version of V2021.

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Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.