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Zoe W avatar image
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Zoe W asked Wang Yang commented

Error in startup

I had a problem after startup FlexSim 2019. The program shut down right after starting up without any error message.

i have referred to the installation problems article or the graphics problems article， and updated .NET installation and Microsoft Visual C++ Redistributable accordingly.

The prefs.t file really started the Flexsim successfully without the startup page, but when reading user manual, the Flexsim crashed again.

so what can i do for the problem.

Many thanks for your advice.

FlexSim 19.0.0
flexsim 19.0.0error message
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Jeanette F avatar image Jeanette F ♦♦ commented ·

Please contact our Chinese partner, BJCSN. They can provide you with direct assistance.

为了更好更快速的解决您的问题，可以联系我们当地中国区合作伙伴 (北京创时能)，他们会为您提供专业的FlexSim技术答疑.

contact information / 联系方式:
[email protected] / [email protected]
QQ: 1093796825
@CSN

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1 Answer

Zoe W avatar image
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Zoe W answered Wang Yang commented

i have fixed the problem through updating the OpenSSL DLLs, thanks

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Wang Yang avatar image Wang Yang commented ·

If you have any questions about using Flexsim software in the future, please contact us. In addition, we also recommend that you learn to use the latest version of V2021.

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