question

Mark S2 avatar image
0 Likes"
Mark S2 asked Ryan Clark commented

Companions Exceeding Elevator Capacity

Hello,

I have built a small model with companions based on a previous support question and added an elevator.

The maximum capacity for the elevator does not seem to take into account these companions for some reason.

I also tried to use token.NumCompanions and patient.NumCompanions and traveler.NumCompanions as a label to increase the capacity of the entering patient, however that didn't work either.

Do I need to split the patients and companions into separate tokens?

Help!

Thanks,

Mark

HI Entrance Model V2_6.fsm

FlexSim 21.0.3
elevatorcapacitycompanions
hi-entrance-model-v2-6.fsm (567.1 KiB)
5 |100000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.

1 Answer

·
Ryan Clark avatar image
0 Likes"
Ryan Clark answered Ryan Clark commented

Hi @Mark S2,

It appears that both the patients and the companions count as "travelers" to the elevator, so if you just set the "Traveler Capacity Usage" to 1, that says that each traveler takes up 1 slot of capacity. So, if it's set to 4, it can hold up to 4 people (including patients and companions).

Does that make sense? I hope this helps! Let us know if you have further questions!

· 2
5 |100000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.

Mark S2 avatar image Mark S2 commented ·
Hi Ryan, thanks! Indeed this works. I thought I tried that already, but I had not!
0 Likes 0 ·
Ryan Clark avatar image Ryan Clark Mark S2 commented ·
Awesome! Glad to help!
0 Likes 0 ·

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.