Model Background cannot be displayed after deleting a PNG image.

I want to use a .PNG image for ModelBackground.

When the PNG image is in the folder directly below,

Even if you delete the PNG image, the Model Background will continue to be displayed.

When the PNG image is in a distant folder,

Model Background cannot be displayed after deleting a PNG image.

Why is this?

Software Version:

FlexSim 21.0.10

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Jason Lightfoot ♦♦ commented · Jun 27, 2022 at 02:55 PM

You seem to be saying contradictory things - could you list the sequential steps needed in order to repeat this?

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Kavika F ♦ commented · Jul 01, 2022 at 08:58 PM

Hi @Taro Y,

We haven't heard back from you. Were you able to solve your problem? If so, please add and accept an answer to let others know the solution. Or please respond to the previous comment so that we can continue to help you.

If we don't hear back in the next 3 business days, we'll assume you were able to solve your problem and we'll close this case in our tracker. You can always comment back at any time to reopen your question, or you can contact your local FlexSim distributor for phone or email help.

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