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Adyasha K2 avatar image
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Adyasha K2 asked Arun Kr answered

Excel Importing Issue

I am unable to import excel file in Flexsim in our dedicated high end PC, whereas the same file (same MS Office version 2007) is getting imported in all other ordinary PCs with the same Flexsim version and same Operating System. Even after the first case being licensed and the second one being demo version of Flexsim. Please help me out.excel-error.jpg

FlexSim 22.2.2
excel import
excel-error.jpg (29.6 KiB)
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Felix Möhlmann avatar image Felix Möhlmann commented ·
Your screenshot seems to have been compressed/downsized somehow. Could you try uploading a larger version? It is pretty much impossible to make out what the error message is saying.

Just a guess: Could this be a rights management issue; FlexSim not having the permission to open the file due to the directory it is located?

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Adyasha K2 avatar image Adyasha K2 Felix Möhlmann commented ·

Please find the screenshot inside the excel. Also I have repaired MSOffice Installation, still the problem is persisting.Excel Error.xlsx

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excel-error.xlsx (244.0 KiB)
Jason Lightfoot avatar image Jason Lightfoot ♦♦ commented ·
Until we can see the image clearly you can also try repairing MSOffice -something some users have to do frequently.
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Arun Kr avatar image Arun Kr Jason Lightfoot ♦♦ commented ·
Hi Jason, We have checked their system and instructed their IT team to repair the M.S office installation. They repaired the M.S office and still facing the import exception. The following is the error exception, that they are facing. 
Failed to initialize Excel Application!Error Code -2147312566

Regards,

Arun KR

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Jeanette F avatar image Jeanette F ♦♦ Arun Kr commented ·
Hello @Arun Kr

The following posts do not have the same code number but they text is the same. In all instances of posts reporting this issue the resolution has been to uninstall and install Excel. Post 1 and Post 2

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1 Answer

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Arun Kr answered

Hi ,

The problem was solved using the method mentioned by @Ben Wilson in this post.

Regards,

Arun KR

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