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Anutt K avatar image
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Anutt K asked Andrew O commented

3D Texture error after install

1675843345339.png

When I install FlexSim complete and new model. But 3D texture of object are look like this picture. How can I fix it. FlexSim 2023.0.3

Thank You.


FlexSim 23.0.3
objecttexture
1675843345339.png (261.1 KiB)
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Joerg Vogel avatar image Joerg Vogel commented ·
@Anutt K, it seems to be a graphical error. Can you tell us what steps do you have done of article about graphic problems? Thanks.
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Andrew O avatar image Andrew O commented ·

Hi @Anutt K, was Phil BoBo's answer helpful? If so, please click the "Accept" button at the bottom of their answer. Or if you still have questions, add a comment and we'll continue the conversation.

If we haven't heard back from you within 3 business days we'll auto-accept an answer, but you can always unaccept and comment back to reopen your question.

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Phil BoBo avatar image
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Phil BoBo answered Phil BoBo edited

That image looks like you are using Windows Remote Desktop to access FlexSim on a virtual machine.

Windows Remote Desktop doesn't do GPU acceleration by default, so you don't have access to FlexSim's shaders, and the result is what you see in your image: no textures, no shadows, and no bone animations (operator in T-pose).

If you want FlexSim to render properly, then you need to run it in an environment where it can get a proper OpenGL context and render its graphics on GPU hardware. The exact steps for how to do that remotely will depend on the configuration of hardware and software on both your server and client machines. That's an RDP question, not a FlexSim question.

For more information, review other sites about this feature, such as:

Remote Desktop Services - GPU acceleration | Microsoft Learn

NVIDIA provides OpenGL-accelerated Remote Desktop for GeForce - The Khronos Group Inc

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