table update exception

Hello,

I connected MySQL database however it is not showing any tables in the database and it is showing below exception. Please let me know if anyone knows what error is this.

exception: Exception thrown in database table list update:

Software Version:

FlexSim 24.0.1

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Jason Lightfoot ♦♦ commented · Feb 14 at 05:09 PM

FlexSim often tries to access the database schema definition - do you know if you user login has access to the schema information?

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Urvi Sukharamwala Jason Lightfoot ♦♦ commented · Feb 20 at 03:12 PM

Hello Jason,

yes user login has access to database schema.

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Jason Lightfoot ♦♦ Urvi Sukharamwala commented · Feb 20 at 04:37 PM

Can you access the database from another application with that login - Excel for example?

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Jeanette F ♦♦ commented · Feb 23 at 05:03 PM

Hi @urvi-sukharamwala,

We haven't heard back from you. Were you able to solve your problem? If so, please add and accept an answer to let others know the solution. Or please respond to the previous comment so that we can continue to help you.

If we don't hear back in the next 3 business days, we'll assume you were able to solve your problem and we'll close this case in our tracker. You can always comment back at any time to reopen your question, or you can contact your local FlexSim distributor for phone or email help.

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