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Pawan Sharma avatar image
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Pawan Sharma asked Ben Wilson commented

what is the procedure to migrate server license from old server to new server?

FlexSim 7.5.4
server license
5 |100000
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Adrian Haws avatar image
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Adrian Haws answered Ben Wilson commented

There are some files on our website that have instructions on how to do this. In this link there are two PDFs that will help you with this. Step one in the first PDF talks about how to return your license on the old server, and the second PDF talks about how to activate the license and set up your new server.

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Pawan Sharma avatar image Pawan Sharma commented ·

What if the old server has completely crashed and there is no way to return the license . Would it be possible to activate the license on new server?

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Ben Wilson avatar image Ben Wilson ♦♦ Pawan Sharma commented ·

Contact your local distributor for information on what to do if your license was lost due to a hardware failure, re-purposing, or other issues, where the license was on a system which is now inaccessible. They will work with us to make your license accessible for you.

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Pawan Sharma avatar image Pawan Sharma commented ·

Yes it is in my name

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