How to select the correct staff member with the found location

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Patrick Zweekhorst asked Apr 5, '19 Matthew Gillespie answered Apr 5, '19

How to select the correct staff member with the found location

Hi,

This question is quite similar as my last question ( https://answers.flexsim.com/questions/64686/how-to-select-the-correct-location-after-the-waiti.html ), but maybe has another solution. When the patient found his desk, he needs to find a staff member to help him at the desk. Each desk has its own staff member for now, but I can't select that staff member with a query in the acquire staaf activity. How can we do this? I saw that it tries to find the closest staff member, but that might not always be the correct one, as can be seen in the example model. Clerk4 is chosen, but it should take clerk2.

Thanks for your help,

Patrick

airplane.fsm

The model is in 19.1 Beta

Software Version:

FlexSim (other)

Software Version:

FlexSim (other - please specify)

query resource people module location staff

airplane.fsm (64.9 KiB)

5 |100000

Attachments: Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.

Answer 1 · 2019-04-05T19:38:02Z

Matthew Gillespie answered Apr 5, '19

I created a center port connection between each desk and it's corresponding clerk. After acquiring the desk I then acquire the clerk connected to that desk's center port.

correctstaff.fsm

correctstaff.fsm (66.4 KiB)

5 |100000

Attachments: Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.

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