Hi,
with FlexSim "HC Environment" we also start using "Down Behaviors" but I can´t find an option I´m looking for.
It looks as if staff is only trying to go for a break a special time period.
Does anybody have a good idea what to do if I want to force staff do a break?
Do you mean you want the staff to immediately take a break? You can change the priority value so that it preempts tasks of a lower priority tier. However, this will still wait until the staff starts a preemptable Process activity.
I meant that I don´t want to cancel the break but need a hint that this staff is didn´t do the break until now.
So you want to listen to when the person actually goes on break?
Unfortunately we don't currently have an option for something like that.
You should make your own DownBehavior object and Shift Schedule flow. The default down behaviors in their Down Function create a token in the Shift Schedule flow (MODEL:/Tools/People/Flows/Shift Schedule) and set a bunch of labels on it before releasing it into the flow. So copy the ShiftSchedule flow and make whatever changes you want to it. Then make a new down behavior and in its Down Function create a token in your new flow.
Here's an example model. I changed the Acquire Staff activity so that when the Max Wait Timer ends it increases the priority to 999 and then releases the token back into the Acquire Staff activity. So the staff is supposed to start his Mandatory Break at 9:15, but he's busy doing another process. After 2 hours without doing his break the Max Wait Timer fires and increases the priority to 999 and then the staff goes on break at 11:15.
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