I'm having trouble recording videos. What should I do to fix it?
Hello @sawanya khomsan,
Can you go through each step in the following article about debugging the video recorder? If you are still having issues let us know.
Do what the message box says: change your Windows DPI scaling settings to 100% and restart FlexSim:
In Windows 11, that setting looks like this:
In other versions of Windows, it may be in a different location, but it will be somewhere related to your monitor display settings.
As the message box says, that setting must be at 100% scaling for the built-in video recorder feature to work properly.
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