I am getting an error when I try to activate my license.
I returned the license last week planning to use it on another computer. Now that I'm trying to activate the license I get an error.
There are NO other users using this license.
License Activation Error
FlexSim 17.2.2
As we discussed on the phone, I'm going to make this private question public. The license code in the screenshot is now defunct, so there is no danger to making it publicly visible.
The problem lies in attempting to activate a 17.1 license code after the license has been upgraded to 17.2.
When a license has been upgraded, and the upgraded license code put to use, you can't go backward and use the older code. The act of activating the upgraded license code obsoletes the older license code.
So the following error message can turn up both if the license is already activated somewhere, or if the license code has been obsoleted due to an upgrade:
Operations error: 7288 The activation of the fulfillment is denied by the activation policy because fulfill count exceeded the available seat count.
Hello! I have the same problem. How to solve it in the end? Download FlexSim the same update you had when you reset your license?
@Ksenia F I see Ralf has helped you with this in
this post, and his last suggestion was to ensure your license id is correct by checking with the account holder /distributor. If you continue to have trouble you can reply to that other post.
4 People are following this question.
