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Manuel F. Silva avatar image
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Manuel F. Silva asked Manuel F. Silva commented

Unable to display throughput information

MesasPolivalentes.fsmI have a very simple model and I am trying to present information on the throughput of a service desk (service desk 1) - I have followed all the steps mentioned in the step 4 of TASK 1.2 - GET DATA FROM THE 3D MODEL tutorial and I am unable to figure out what is the mistake that I am doing. Can you please help me on figuring out what is the problem. Thank you.

The model on which I am working is attached.

FlexSim 21.0.4
flexsim 21.0.4throughput
mesaspolivalentes.fsm (89.9 KiB)
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Iago MF avatar image
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Iago MF answered Manuel F. Silva commented

Hi, i suggest you to count how many tokens enter in the activity "Delay: Service Time" (pin the throughput of that activity). The throughput of the service desks will allways remain 0 because there is NO flowitems inside the objects that represents the service desks at any time.

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Manuel F. Silva avatar image Manuel F. Silva commented ·

Dear @lago MF,

Thank you very much for your explanation - it allowed me to solve the problem.

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