FlexSim Healthcare - Pharmacy medication processing

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question

Pete C asked Mar 25, '22 Matthew Gillespie commented Mar 30, '22

FlexSim Healthcare - Pharmacy medication processing

I am trying to model the process of a pharmacy. Medication orders coming into a queue and the pharmacy tech and pharmacist picking and processing the meds to deliver to a patient.

I was told be tech support this is probably better done in Classic FlexSim.

I don't want to reinvent the wheel. I cannot be the only one who's tried to do this. Does anyone have a base file I can work from or offer tips?

Thanks!

Software Version:

FlexSim 21.2.4

model classic pharmacy

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Matthew Gillespie ♦♦ commented · Mar 25, 2022 at 09:38 PM

@Pete C

You don't need to reinvent the wheel or switch to "Classic" FlexSim. The version you're using is already Classic FlexSim. They probably just meant that you will potentially want to use some standard FlexSim objects like queues, processors, etc.

Do you have a model that you've started that we can help you add to? Or if you give a few more details of what you're looking for, we could make a simple example model.

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Pete C Matthew Gillespie ♦♦ commented · Mar 29, 2022 at 03:17 PM

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Hello, I tried to answer earlier, but the post did not go through. I do not have a model, but here is the bulk of the process being modeled:

1. Medication order gets sent to desk of pharmacy tech (via electronically)

2. Technician acknowledges and prints label

3. Technician walks to printer to get label

4. Technician walks to medication closet to select medication

5. Technician walks to filling station to fill prescription medication

6. Technician drops medication off at Pharmacist desk for verification

7. Pharmacist verifies medication (along with other medications coming in)

8. Pharmacist takes medication back to technician desk for delivery

9. Technician delivers to patient

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Answer 1 · 2022-03-29T21:50:55Z

Matthew Gillespie answered Mar 29, '22 Matthew Gillespie commented Mar 30, '22

Here's an example model that shows some pharmacy staff carrying out the tasks you outlined after some medication is ordered for a patient. Let me know if you have any questions.

Pharmacy.fsm

pharmacy.fsm (112.0 KiB)

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Pete C commented · Mar 30, 2022 at 01:32 PM

This is great! Thank you. A few questions (Because I like to learn to fish):

1. How do you make the staff member walk to the cabinet? I know they went to the filling station but that's because it's pinged as a location. I don't see the cabinet tagged.

2. Creating objects, is that the key here? Then you can load and unload that object and then destroy?

Thanks for the help!

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Jeanette F ♦♦ Pete C commented · Mar 30, 2022 at 06:10 PM

Hello @Pete C, Please follow our best practices and ask new questions in new posts with a single question per post.

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Matthew Gillespie ♦♦ Pete C commented · Mar 30, 2022 at 07:18 PM

@Pete C

1. The first Walk activity in the Fill Medication container makes the Tech walk to the cabinet:

This is really up to you and how you want the model to work. You can just make the staff walk wherever and spend time doing stuff without acquiring locations if you want and if it's not important for that resource to be limited. I made a Location Resource for the Filling Station to demonstrate what you'd do if one of the locations was limited to only 1 staff using it at a time. You could make the staff acquire all the other places too if you need the model to do that.

2. Again, this is totally up to you and what you want the model to do. This model could work just as well without making a "physical" item that the tech moves around since the token in the flow basically represents the item. But, yes the Create Object activity creates the bottle and the Load/Unload activities have the staff pick up and drop off the bottle.

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1648667515391.png (10.4 KiB)

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