which method to reduce the percentage of utilization in the service desk

According to the first 3D model, if we want to reduce the percentage of utilization in the service desk to 80% or so, which method should we take?According to the first 3D model, if we want to reduce the percentage of utilization in the service desk to 80% or so, which method should we take?ff

"According to the first 3D model, if we want to reduce the percentage of utilization in the service desk to 80% or so....." (taken from the tag - incomplete text)

According to the first 3D model, if we want to reduce the percentage of utilization in the service desk to 80% or so, which method should we take?

Software Version:

FlexSim 23.0.7

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Jason Lightfoot ♦♦ commented · Apr 25, 2023 at 12:05 PM

Hi @Stephanie,

It looks like this question may be part of a homework assignment or academic project. The professors who assign simulation modeling exercises using FlexSim expect that the academic integrity of their assignments will be maintained. In addition, we are supportive of Honor Codes or Pledges that regulate the behavior surrounding academic assignments.

I recommend reading our best practices page on the subject, which includes some resources that you should find helpful as you use FlexSim for academic purposes. I also highly recommend Dr. Allen Greenwood's FlexSim Primer, which was written specifically for students and professors.

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