cannot see model

Question

question

aleksander3210 asked Feb 14 2024 at 5:45 PM Jeanette F commented Feb 23 2024 at 3:59 PM

cannot see model

After running Flexsim, I am unable to see anything on the model board. Also when I open the created model, it opens, but the board is empty. What could be the reason?

Software Version:

FlexSim 24.0.1

model

· 5

Jeanette F ♦♦ commented · Feb 14 2024 at 5:49 PM

Hello @aleksander3210,

Can you open default work space? Can you see the model space then?

Can you attach the model?

0 ·

1707932882494.png (44.2 KiB)

aleksander3210 Jeanette F ♦♦ commented · Feb 14 2024 at 5:58 PM

I have only model limit

0 ·

1707933456495.png (162.8 KiB)

Jason Lightfoot ♦♦ aleksander3210 commented · Feb 14 2024 at 6:49 PM

It's the 5th option from the top.

0 ·

Jason Lightfoot ♦♦ commented · Feb 20 2024 at 2:02 PM

Hi @aleksander3210,

We haven't heard back from you. Were you able to solve your problem? If so, please add and accept an answer to let others know the solution. Or please respond to the previous comment so that we can continue to help you.

If we don't hear back in the next 3 business days, we'll assume you were able to solve your problem and we'll close this case in our tracker. You can always comment back at any time to reopen your question, or you can contact your local FlexSim distributor for phone or email help.

0 ·

Jeanette F ♦♦ commented · Feb 23 2024 at 3:59 PM

Hi @aleksander3210, was one of Ben Wilson's or aleksander3210's answers helpful? If so, please click the "Accept" button at the bottom of the one that best answers your question. Or if you still have questions, add a comment and we'll continue the conversation.

If we haven't heard back from you within 3 business days we'll auto-accept an answer, but you can always comment back to reopen your question.

0 ·

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Answer 1 · 2024-02-14T19:25:23Z

Ben Wilson answered Feb 14 2024 at 7:25 PM

Hi @aleksander3210,

The previously offered suggestion to open FlexSim's default workspace is just the first of several troubleshooting steps you can find in our article Graphics Compatibility - Common Problems and Solutions - FlexSim Community.

If the first suggestion doesn't make a difference, please work through the other suggestions in the article and let us know your status.

Thanks and good luck.

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cannot see model

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