Model Created with Newer Version - Unable to Open

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Stella asked Jul 1, '24 Jeanette F commented Jul 12, '24

Model Created with Newer Version - Unable to Open

Hello, I received a model saved in 24.1 and my current desktop version is 24.0.2. Upon opening the received file, I get this error message below. When I try to upgrade my License, it states that I have the updated verison. Can you guide how I can upgrade to a new version?

license upgrade

flexsim-new-version-model-to-open-in-old-version-m.png (4.1 KiB)

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Stella commented · Jul 01 at 07:58 PM

Here is the file I am trying to open. This file a work in progress and I helping troubleshoot -- CB - Model 1.fsm

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cb-model-1.fsm (65.4 KiB)

Jeanette F ♦♦ commented · Jul 12 at 03:20 AM

Hi @Stella, was Felix Möhlmann's answer helpful? If so, please click the "Accept" button at the bottom of their answer. Or if you still have questions, add a comment and we'll continue the conversation.

If we haven't heard back from you within 3 business days we'll auto-accept an answer, but you can always comment back to reopen your question.

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Answer 1 · 2024-07-02T06:07:20Z

Felix Möhlmann answered Jul 2, '24

You can either upgrade your current installation from the landing page.

Or you download the installer for the newest version from your FlexSim Account, so you can have both versions installed in parallel.

After you have installed the new version you will then need to upgrade your license to use all its features.

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