lmadmin installing question

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我才是馬邦德 asked Nov 29 2024 at 6:51 AM 我才是馬邦德 edited Dec 03 2024 at 8:24 AM

lmadmin installing question

Hi, I’ve recently been testing lmadmin-x64_n6-11_19_2_0. We followed the documentation, installed the JDK, and configured the environment variables accordingly. However, when running the lmadmin installer, it reaches 100% and then disappears without proceeding to the next screen. What could be causing this issue?

Software Version:

FlexSim 24.2.2

lmadmin

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Answer 1 · 2024-12-03T00:36:04Z

Ben Wilson answered Dec 03 2024 at 12:36 AM 我才是馬邦德 edited Dec 03 2024 at 8:24 AM

Hi @我才是馬邦德 ,

I just tested the following steps, and it worked for me on a fully patched and upgraded Windows 11 Enterprise system:

Install Amazon Corretto JDK 11 (Amazon's index site, direct link to Windows x64 .msi installer).
Install lmadmin 11.19.2.0, downloaded from FlexSim, choosing all the defaults.
1. I checked the box to install Visual C++ Redistributable.

I may be wrong, but from your final screenshot it looks like the installer doesn't even finish extracting, let alone run. I suggest making sure your Windows installation is fully updated and patched. Reboot before running the Corretto installer. Reboot before running the lmadmin installer. I never had to reboot, but that is something you can test if you continue to run into issues.

And if you're using some other version of Java besides the one I just tested with, I don't know what to suggest, other than go with FlexSim's preferred solution of lmtools, or if you must use lmadmin, try it with Corretto.

Good luck!

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