License server migration

Question

question

Sergio F asked Sep 16 2019 at 8:36 PM Ben Wilson edited Oct 02 2020 at 9:24 PM

License server migration

I need to migrate the License Server to a new Server.

How is the process to manage it?

license server server license server migration

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Answer 1 · 2019-09-16T20:40:20Z

Ben Wilson answered Sep 16 2019 at 8:40 PM Ben Wilson edited Oct 02 2020 at 9:24 PM

Hi @Sergio F,

This document has steps detailing returning and upgrading your license, as steps 1 and 2. Complete step 1 on your old license server and step 2 on the website, in your FlexSim Account.

After completing just those two steps, go through the installation instructions on the new server.

Contact your local distributor for live help, or comment back with any questions.

· 3

Eric J4 commented · Oct 02 2020 at 8:31 PM

Hi, hope you are doing well;

recently we got a couple of licenses for Flexsim, I installed the license server on the user machine, everything is good, however I need to export the Server license to one of our servers, it's posible? when I try to do that I got an error, I think that is due to the license server is installed on the user machine, let me know how i can do it.

this is my email: anrios@fender.com

Thank you for your help

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2020-10-02-13-29-17-mremoteng-confcons.png (45.0 KiB)

2020-10-02-13-29-35-inbox-anrios.png (25.5 KiB)

2020-10-02-13-29-17-mremoteng-confcons.png (55.8 KiB)

Ben Wilson ♦♦ Eric J4 commented · Oct 02 2020 at 9:10 PM

Hi @Eric J4,

You'll need to return the license from your user's desktop PC, according to step 1. Return your licenses of our license server upgrade instructions.

After the license has been returned from the user's PC, you'll be able to successfully activate on your license server.

I know it's always a challenge to join a community and learn the ropes. Going forward, when you're asking a new question, please just create a new question. Tacking a comment on an old question that already has an excepted answer makes things harder for us to track.

Check out other community best practices here.

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Braydn T commented · Sep 24 2019 at 4:55 PM

@Sergio F

Did the document Ben posted help?

If so, could you please click the accept button? If not, could you let us know what else we can do to help you?

Thanks!

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